Manufacturing Case Study

Manufacturing Case Study

The customer is the world leading specialist provider of automated transaction solutions for all types of payment systems in the retail, gaming, amusement, leisure and vending markets.

Employing over 2,000 people with four major manufacturing operations sites, the company are based in Oldham, Toronto, Hamburg and Queretaro (Mexico).

Products include a range of coin, and bill acceptors; coin and bill recycling systems; coin hoppers; and a wide range of optional accessories.

The Manchester facility, which employs over 300 people, is a vertically integrated full turnkey solution, producing full products which are sold into over 80 countries worldwide. There are in excess of 20,000 different product variants produced over a ran

Given the forecast volatility and Market Challenges it is necessary to operate with both core employed associates and flexible contingent labour associates. Flexible labour requirements vary from zero to 200 on a month to month basis with virtually no visibility of changes in demand.

“Because of the excellent relationship and business understanding we have with Heads we also now routinely engage them for permanent Operations, Technical, Engineering and Customer Service appointments which they undertake with the same level of engagement that they undertake with our Temporary labour solution.”



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